Shipping

Shipping and Delivery

Your order will be completed within a maximum time period of one working day, provided that your enrolment is received before 4PM on a weekday. Online course materials are available to students as soon as their order is completed, while PDF and Paper course materials will be delivered within 14 and 21 days respectively. If at any point we identify a problem with your enrolment, we will contact you to resolve the issue as soon as possible.

Courses may be subject to course start dates and you will be notified via email or phone as to your start dates when you will receive your course materials or online course link.

We offer a full money back guarantee on our courses in line with current distance learning government legislation – this being an Campus message or letter stating your wish to cancel sent to us within seven days of receiving the link to your online resources, this also applies to paper formatted courses. Paper formatted course materials must be returned within twenty one days in re-useable condition and with the security seal intact or the money back guarantee is nil and void. Oxford Learning will not grant requests to cancel out of legislative period in any circumstance.

All paper format courses for all non-UK countries are unable to be refunded.

Cancellations

For returned courses we charge a £20.00 standard fee per individual course. This fee applies to all cancellations without exception.

All paper format courses for all non-UK countries are unable to be refunded.