Course at a glance
CompTIA A+
The industry standard and preferred qualifying credential for establishing a career in IT, technical support and IT operational roles.
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
- The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
- Trusted by employers around the world to identify the go-to person in end point management & technical support roles
- Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace
What skills will you learn?
Hardware
Operating Systems
Software Troubleshooting
Networking
Hardware & Network Troubleshooting
Security
Mobile devices
Virualisation & Cloud Computing
Operational Procedures
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:
- Demonstrate baseline security skills for IT support professionals
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
- Support basic IT infrastructure and networking
- Configure and support PC, mobile and IoT device hardware
- Implement basic data backup and recovery methods and apply data storage and management best practices
Required exam Core 1
Number of questions Maximum of 90
Types of questions Multiple choice and performance-based
Length of test 90 minutes
Passing score 675 (on a scale of 100–900)
Required exam Core 2
Number of questions Maximum of 90
Types of questions Multiple choice and performance-based
Length of test 90 minutes
Passing score 700 (on a scale of 100–900)
Jobs that use CompTIA A+
- Service Desk Analyst
- End User Computing Technician
- Data Support Technician
- Field Service Technician
- Help Desk Tech
- Help Desk Technician
- Desktop Support Administrator
- Associate Network Engineer
- Technical Support Specialist
- System Support Specialist