Course at a glance


The study of Business Operations covers an exhaustive range of subjects. This Level 5 course covers a wide range of subjects, selected to give students an understanding of the extensive topics covered by the study of the business. An internationally recognised qualification, Level 5 award can equip you with the knowledge and skills you need to pursue a career within the field of Business Operations, or for further study at degree level.


Level 4+5 Accredited Business Operations Diploma Entry Requirements

Students must hold a Level 3 Diploma (or higher) or A Level qualification to enrol into  our Level 5 Accredited Business Operations Diploma.

Basic English reading and writing skills, as full tutor support is given.

All students must be 16 years of age or above.

Study Hours

Approximately 800 hours.

Course Duration

2 Year.


You can enrol on the course at any time.

Awarding Body


Quality Licence Scheme

Assessment Method

Coursework only.

Level 5 Accredited Business Operations Diploma Course Content

Unit 1: The Business Environment

This unit will give students an understanding of how different organisations operate as well as the different relationships between businesses and operating environments, ranging in scale from the local to global. This unit will also discuss the role and influence of stakeholders.

Unit 2: Managing Financial Resources and Decisions

This unit will help learners to develop an understanding of how to identify, locate and utilise sources of finance for a Business. Students will also develop skills that will allow interpretation of financial information to assist decision-making.

Unit 3: Organisations and Behaviour

This unit examines both group and individual behaviour, exploring how the behaviour of the workforce is influenced by the structure and culture of the organisation. Covering both large and small organisations, this unit will help students understand how culture can change and be adapted.

Unit 4: Marketing Principles

This unit will help provide students with skills and understanding of basic marketing concepts and principles. Beginning with the definitions or marketing, students will move onto learning how to analyse marketing needs at both macro and micro levels before learning how to develop a marketing mix that meets the requirements of the business.

Unit 5: Aspects of Contract and Negligence for Business

This unit will give students an understanding of aspects of the law of contract and tort. There is a particular focus on the creation and operation of contracts in a business environment. Students will also study the obligations created by a contract, as well as the options in resolving an unfulfilled contract.

Unit 6: Business Decision Making

This unit helps students to learn about techniques of data gathering and storage. The unit then goes on to discuss analysis and presentation of information to facilitate decision making.

Unit 7: Business Strategy

This unit will help students to understand how a business can develop and put into action strategic plans. This requires students to understand the probably future outcomes of the business’ industry and to develop plans accordingly.

Unit 8: Research Project

This unit is designed to help develop a student’s skills of critical analysis and research. The project can be of direct relevance to both the course and individual personal development. By the conclusion of this unit, students will understand the theoretical background of conducting research, but will also have practical experience in carrying out a significant research project.

Unit 9: Business Psychology

Building on the previous unit, Organisations and Behaviour, this unit teaches students about how individual differences in staff members can affect the workplace dynamic and how to reduce negative impacts caused by organisational change.

Unit 10: Business Ethics

This unit introduces learners to the concept of business ethics and helps to describe its relevance in the modern working environment. Covering corporate social responsibility, this unit delves into human resources management, accounting and marketing.

Unit 11: Applications of ICT in Business Studies Applications

Students are encouraged to conduct independent research related to the Business Studies Applications using ICT skills, so that they can begin to compile their own resource list and prepare themselves for further and more complex activities later in the course.

Unit 12: Understanding the Layers in Business Administration

The aim of this unit is to provide learners with an opportunity to explore the different layers with business administration and relate practice to application, objectives and organisational structure.

Unit 13: Business Consultancy

The aim of this unit is to provide learners with an opportunity to study the core principles and practices of business consultancy, and explore current trends and evolutionary strategies related to globalisation and the influences of external markets.

Unit 14: Project Management Perspective

The aim of this unit is to provide learners with an opportunity to explore the principles, processes and approaches of project management within a range of business applications. Learners are also encouraged to engage in independent research, in order to expand understanding and develop transferable knowledge relating to practical management applications.

Unit 15: Resource Management

The aim of this unit is to provide learners with the opportunity to study resource management, and associated processes, approaches and practices. Learners will also be encouraged to independently research applications within business where resource management skills and practices are important, for example within project management, operational management and related to financial planning.

Unit 16: Research and Writing for Business

The aim of this unit is to provide learners with an opportunity to explore the types of research which informs business practice. Learners will also be given the opportunity to study the processes of applying research findings to technical strategies and will also encourage development of individual research skills through studying research proposals, documents and processes. The unit will also provide learners with an opportunity to explore writing skills in.


This Level 5 Accredited Business Operations Diploma can be used to gain entry to a Level 6 Diploma or Degree course in a related field.

You can view our other Level 5 Diplomas here: